We know that some services at University College Birmingham may have changed or stopped as a result of Coronavirus. Please check our COVID-19 page for the most up to date information.
What support can I get as a student?
Dependant on your living situation, you could be entitled to a Council Tax Exemption. You can find more information on the Birmingham City Council website and apply online.
I need help with UCB-provided accommodation
You can contact the Guild for support with issues related to UCB-provided accommodation in The Maltings and Cambrian Hall. Please visit our Complaints and Appeals page for more information of how to book an appointment.
I need help with private housing
Citizens Advice can provide independent and free advice on housing and accomodation. Their experts can provide information on renting privately, finding acccommodation, mortgages, homelessness, eviction, repairs and your rights as a tenant. If you are having problems with where you live, Citizens Advice may be able to help.
The closest Citizens Advice to UCB is:
Ground Floor Gazette Buildings
168 Corporation Street
You can contact their Information Helpline from 9.30-16.30pm, Monday-Friday.
Telephone: 03444 77 1010
Shelter provide expert advice on housing issues and homelessness. This includes the option to chat to an advisor online, contact their emergancy 365 day per year helpline or meet an advisor face to face. Shelter also provide free legal advice and can attend court on your behalf.
Telephone: 0808 8000 4444
I am at risk of homelessness and need housing support
The Project aim to prevent homelessness in Birmingham and can provide free housing advice.
Telephone: 0121 453 0606