Sometimes, students may contact you to ask you for advice or guidance.
Your job as a society leader is to signpost students to support they can access, rather than providing that information yourself.
What is Signposting?
As a society leader, it is not your responsibility to provide one-to-one advice and guidance to a student. However, we all want to help when a student needs something. That's why signposting is a really useful tool that you can use to point students in the right direction of support, advice and guidance that they might need.
How should I Signpost someone to support?
More often than not, this is just replying to an e-mail or message with the link of where they can find support.
If you're with someone in person, you could offer to send them a message with some more information, or, if they're in need of a service on campus and you feel comfortable and able, you could take them to the service they're looking for.
A student from your society texts in the whatsapp group saying they're struggling to meet an essay deadline because of a family bereavement.
You send a reply to the message, and let them know they can access support here: https://www.ucbguild.co.uk/support/healthandwellbeing/bereavement/ and could apply for ECs: https://www.ucbguild.co.uk/support/ecs/.
A student comes to your event and tells you they're frustrated. They're new to UCB, they're not great at refrencing and they are really worried about failing a piece of coursework.
You suggest they could contact CASE and offer to walk over to the Link with them after the event.
Where can I find the information I need?
On the Guild website, we have lots of information on support services both inside and outisde of UCB. You can find advice & guidance here: https://www.ucbguild.co.uk/support/ or general information here: https://www.ucbguild.co.uk/infohub/. Both of these pages have lots of resources and links to organisations/services that students can access.
I'm still not sure, what should I do?
If you're still unsure what to do, contact our Representation & Advocacy Coordinator, Cassie, who can help provide some more information or signposting advice. You can contact her at email@example.com.